The proper collar fit and silhouette are vital to any tailored shirt. If your NEXANX formal shirt or statement printed shirt does not fit your neck, chest, or sleeve length with absolute perfection, we offer a seamless 7-Day Return and Size Exchange Guarantee from the date of confirmed delivery.
Your First Size Exchange Is Always On Us
We arrange complimentary reverse pickup from your doorstep and courier the revised shirt size at zero surcharge.
Eligibility Conditions for Shirts
Because premium fabrics, fused Italian collars, and delicate digital prints require strict hygiene and presentation, returns must adhere to the following benchmarks:
Formal shirts must contain original removable collar stays and unbroken brand hangtags.
Shirts tried on must not carry cologne, deodorant, detergent scent, sweat, or makeup marks around collars.
Garments modified by personal tailors (darts added, sleeves shortened, hems cut) are strictly non-returnable.
Please re-fold the shirt gently inside the clear dust wrapper to avoid transit creasing.
How Reverse Pickups Work
-
Initiate Request: Visit the Self-Care portal or email
returns@nexanx.comwith your 5-digit Order ID. - Doorstep Handover: Our logistics partner will arrive within 24 to 72 hours with a secure tamper-proof reverse flyer bag.
- Pin Code Unserviceability: In the rare event that your pin code lacks reverse pickup coverage (less than 3% of pin codes), you may self-ship via India Post / DTDC. We will reimburse you up to ₹100 as store credit upon receipt of the postal receipt.